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The 5 Best Jewellery Stores in Manchester Homepage

The 5 Best Jewellery Stores in Manchester

How we picked

Reputation – When buying precious items like jewellery, it would be best to go for trusted stores with loyal customers.
Customer Service – It is also advantageous to buy from helpful and friendly retailers.
Price – Since jewellery is an expensive and long-term investment, we will also look at the price range of each retailer.
Portfolio – A good retailer should have a catalog of their pieces where the prospective buyers can assess each one. This will allow you to make a sound decision in purchasing.

1. Boodles

Boodles Homepage

Products or Services: Engagement



High Jewellery


Address: 13-15 King St, Manchester M2 6AW, United Kingdom

Contact Details: +44 161 833 9000

Operating Hours: Monday to Saturday: 9:30 AM–5:30 PM

Google Reviews Score 4.3/5
Facebook Reviews Score N/A
Total Reviews4.3/5
Score Consistency 4/5
Customer Service4/5
Price 5/5


  • Has over 200 years of experience
  • Professional and accommodating
  • Wide range of products


  • Online purchase isn’t available for all products

We are impressed with the rich history of Boodles. This family business has been providing high-quality jewellery in the Manchester area for six generations.

Furthermore, they have over 200 years of experience in the industry. With this, they also have generations of customers under their belt.

With this, you can be at ease that they know what they are doing when it comes to jewellery. This is echoed by a long-time customer who praised them for always being professional and accommodating to each client’s specific needs.

Another thing that caught our eye is that Boodles has its own in-house craftsmen. With this, they can design and execute unique jewellery pieces. 

When it comes to their actual jewellery, they have a wide selection of accessories available. This includes rings, bracelets, necklaces, and more.

Aside from this, they also have sets where you can buy matching jewellery pieces. Based on our research, this is a popular choice for clients to purchase gifts for their loved ones.  

Speaking of gifts, we like that their website has an online store and various search filters that allow customers to easily find specific items.

Unfortunately, we were a bit letdown since some items are unavailable for online checkout. Instead, you will be required to visit their showroom to purchase the jewellery for specific jewellery pieces. 

2. Warren James Jewellers

Warren James Jewellers Homepage

Products or Services: Jewellery for Her

Jewellery for Him


Address: Manchester Arndale, 174 Halle Mall, Manchester M4 2HU, United Kingdom

Contact Details: +44 161 834 2808

Operating Hours: Sunday: 11:00 AM–5:00 PM

Monday to Saturday: 10:00 AM–6:00 PM

Google Reviews Score 4.2/5
Facebook Reviews Score 5/5
Total Reviews4.6/5
Score Consistency 4/5
Customer Service3/5
Price 5/5


  • Caters to around 3 million customers per year
  • Accessible support team
  • Wide selection of jewellery


  •  Can improve their aftersales services

Warren James Jewellers is another jeweler with a long history. It was established in 1979 to be the nation’s best-loved jewelers.

While it may be hard to judge if they’ve achieved that, their 205 shops across the country are impressive for us. On top of this, in their over 40 years of experience, they could cater to around three million customers annually. 

According to their customers, one of the reasons why they choose to patronize this store is their customer service. The staff members are always ready to help with expert advice on all sorts of jewellery and its maintenance.

They are available for support whether you visit their showroom or inquire through the phone. Aside from this, we also think the Warren James Jewellers website is easy to navigate and informative.

With this, we admire them for being accessible to their clients in different mediums. As we all know, buying jewellery can be intimidating, but having multiple channels where your clients can reach you definitely lessens that. 

Regarding their range of products, you will be pleased with their selection of accessories for both men and women. Here, you can choose among their seemingly unending beautiful rings, necklaces, earrings, and bracelets.

Unfortunately, there are instances where they have hiccups on aftersale services. For example, there are multiple concerns where they could not make adjustments on rings after ensuring clients that they would provide such service.

With this, it would be best to go for accessories that already fit you well when you purchase from Warren James Jewellers.

3. Hancocks

Hancocks Homepage

Products or Services: For Her

For Him



Address: 29 King St, Manchester M2 6AF, United Kingdom

Contact Details: +44 161 834 4512

Operating Hours: Monday to Friday: 10:00 AM–5:00 PM

Google Reviews Score 4.3/5
Facebook Reviews Score 4.1/5
Total Reviews4.2/5
Score Consistency 4/5
Customer Service4/5
Price 4/5


  • Has many loyal customers
  • Impeccable customer service
  • Wide selection of jewellery


  • Issues with aftersales services

Hancocks is one of the older jewelers in the country, originating way back in the 1860s. Since then, they have perfected their finest designs and craftsmanship according to their preference.

Their dedication to their products is affirmed by their loyal customers, who have been with them for many years. Some of these clients shared that they purchased many milestone pieces of jewellery from this shop – from engagement rings to 50th wedding anniversary presents. 

Aside from this, we also commend Hancocks for their staff’s attentiveness and impeccable service, paying close attention to each person walking into their stores. With this, each customer is assured of having an expert assisting them in finding the right jewellery. 

We also appreciate that they know when to give customers time and space. After all, buying jewellery is a personal and sentimental experience.

When it comes to their products, they have jewellery for women and men. We also like that they have a separate catalog for bridal jewellery – making it a good choice for those planning a wedding.

Furthermore, they have a wide selection of engagement rings, wedding rings, and other bridal jewellery. Finding the right jewellery is also easier here since the catalog is filtered by the stone’s cut, design, metals, and other characteristics.

However, they also have issues with their aftersales services. For example, a customer reported that they were advised that getting the ring resized would only come with a minimal fee.

When the time came that the customer asked for their resizing service, she was surprised that they were charged £165. This isn’t strictly “minimal,” if you ask us.

With this in mind, we recommend that you clarify rates for any after-sales service you will avail yourself of before making a purchase. 

4. Ernest Jones

Ernest Jones Homepage

Products or Services: Watches


Engagement Rings




Address: 15-19 St Ann St, Manchester M2 7LG, United Kingdom

Contact Details: +44 161 834 8187

Operating Hours: Sunday: 11:00 AM–5:00 PM

Monday to Saturday: 10:30 AM–5:00 PM

Google Reviews Score 4.6/5
Facebook Reviews Score N/A
Total Reviews4.6/5
Score Consistency 4/5
Customer Service5/5
Price 4/5


  • Has hundreds of branches across the country
  • Attentive staff members
  • Carries a significant number of brands
  • Wide selection of ewelry


  • More expensive compared to other jewelers
  • Strict refund policies

Ernest Jones has hundreds of stores around the country, several of which are in Manchester. However, for this review, we will specifically focus on the most popular branch in the area, St. Ann Street.

Most of the customers love this branch for its attentive staff members. We like that they pay close attention to the needs of their clients.

When offering their suggestions, they consider your requirements, taste, and budget. As mentioned by one loyal customer, they don’t upsell unnecessarily – which is also something we admire. 

As for the selection of their jewellery, you will not be disappointed. In fact, Ernest Jones carries a lot of designer and local brands for watches and pieces of jewellery.

To name a few, Ernest Jones has Omega, Cartier, Chanel, BOSS, Fossil, Gucci, and more. They have such a wide range of brand selections that makes us think they carry any brand you can think of. 

Another notable thing about them is that their catalogues are organized and easy to navigate. While such a number of products may make a customer confused and overwhelmed, the way they sort their jewellery makes it effortless to find what you are looking for.

All products are arranged by type, brand, and price in their catalogues. For us, the filter for the price is the most important as their items are considerably more expensive than other jewelers. 

With this price filter, you can easily find great items that fit your budget.

Remember that they are strict with refunds, and you may not be allowed to return items from a different branch. Therefore, it would be best to purchase from an accessible branch so that you can quickly return it in case of an issue. 

5. Jenny Jones

Jenny Jones Homepage

Products or Services: Vintage Jewellery

Engagement Jewellery

Bridal Jewellery


Address: Royal Exchange, Manchester, 10, Manchester M2 7EA, United Kingdom

Contact Details: +44 161 839 0102

Operating Hours: Sunday: 11:00 AM–4:00 PM

Monday to Saturday: 10:00 AM–5:00 PM

Google Reviews Score 4.7/5
Facebook Reviews Score 4.9/5
Total Reviews4.8/5
Score Consistency 4/5
Customer Service5/5
Price 5/5


  • Personalized customer service
  • Great aftersales services
  • Offers vintage pieces


  • Limited options

Jenny Jones is a relatively young jewellery boutique compared to other jewelers on this list. Established in 1977, they have over 40 years of experience, which allowed them to make a name for themselves in the industry.

Their personalized treatment of their clients made them stand out on this list. In their store, we noticed that everyone is treated as VIPs.

Notably, each client has their own assigned staff member that guides them through the process of selection, purchasing, and altering the jewellery.

While there are many complaints about the aftersales services of other jewelers, Jenny Jones doesn’t seem to have an issue with altering jewellery pieces to your perfect fit.

When it comes to their jewellery, you will be pleased with their unique selection. Aside from the usual accessories, they also offer vintage pieces.

These are sorted into type, gemstone, and period. We highly recommend this jeweler for those looking for Victorian, Edwardian, Art Deco, and Retro pieces.

Aside from this, they also have a decent collection of items for weddings. This includes engagement rings and wedding bands.

While they may have more unique pieces, other jewelers have more options regarding the overall number of jewellery. Therefore, if you are the type who wants to see many choices before making a purchase, then it would be best to look at other shops. 

FAQs about Jewellery Stores in Manchester

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