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The Top 5 Washing Machine Repair Companies in Manchester Homepage

The Top 5 Washing Machine Repair Companies in Manchester

How we picked

Mechanic – In repairing washing machines, the most crucial factor is the mechanic. We can judge good mechanics through their skills, expertise, and experience. 
Repair Outcome – Repair services are only good if the outcome is good, so we selected companies that can give long-term fixes.

This is so clients don’t have to get their washing machines serviced regularly.
Customer Service – To give excellent customer service, the company must go above and beyond what the client expects. This means mechanics and office staff must on be on their best behavior. 
Pricing – When you evaluate a company, it’s also important to look at its prices and whether or not the company provides value for money.

1. Manchester Salford Repairs

Manchester Salford Repairs Homepage

Address: 2 Springfield Ln, Dean Rd, Salford M3 7EH, United Kingdom

Opening Hours: 9:00 AM – 7:00 PM (Mon-Fri) and 9:00 AM – 5:00 PM (Sat-Sun)

Contact Number: +44 161 858 0091

Website: http://www.manchestersalfordrepairs.co.uk 

Google Reviews Score4.4/5
Yell Reviews Score5/5
Nicelocal Reviews Score4.6/5
Total Reviews4.7/5
Score Consistency4.6/5
Mechanic5/5
Skills and expertise 5/5
Experience 5/5
Repair Outcome 5/5
Customer Service2.5/5
Personal3/5
Emails and calls2/5
Pricing5/5

Pros

  • Same-day service when possible
  • No callout charge for accepted estimates

Cons

  • Doesn’t communicate well with inquiring clients
  • Employees are sometimes hostile to clients

Manchester Salford Repairs fixes cookers, dishwashers, washing machines, and tumble dryers of any make or model.

Annie, one of our friends, had the company fix her washing machine, and she told us it was a great experience. She said that the callout fee was waived after she accepted the company’s estimate.

She and other customers praised the company’s promptness and efficiency. They said the mechanic was punctual, polite, pleasant, and easy to work with. 

The same cannot be said about the company’s representatives though. Several clients have said that the person who answers emails and phone calls is hostile and doesn’t want to give updates.

Everyone in the company was rude to clients, except for Dave, the mechanic. When we called them, we had an impolite conversation—something we think the company should seek to avoid.

However, Annie and some customers reported this didn’t happen to them. They said the man on the phone was polite and answered all their questions.

Even though there are times when they don’t communicate well with their clients, the company gets the job done quickly and for a low price. Customers said they didn’t mind how rude the representative was as long as the job got done.

But if you don’t want lousy communication and customer service, you can choose other entries on this list.

2. Wildes Domestic and Commercial Appliances

Wildes Domestic and Commercial Appliances Homepage

Address: 726 Oldham Rd, Failsworth, Manchester M35 9FD, United Kingdom

Opening Hours: Open 24 hours

Contact Number: +44 161 681 2585

Website: http://www.wildesdomestics.co.uk 

Google Reviews Score4.8/5
Yell Reviews Score4.8/5
Nicelocal Reviews Score4.8/5
Total Reviews4.8/5
Score Consistency4.8/5
Mechanic5/5
Skills and expertise 5/5
Experience 5/5
Repair Outcome 5/5
Customer Service5/5
Personal5/5
Emails and calls5/5
Pricing3/5

Pros

  • Has 50 years of experience
  • Trusted by locals

Cons

  • Expensive mechanics 
  • They only cater to commercial clients under a contract

Wildes Domestics has been fixing, maintaining, and replacing washing machines in Manchester and the nearby areas for over 50 years. They can repair all kinds of washing machines, from older ones to more modern ones.

Those years of experience are shown throughout their appointments and how loyal their clients are. We interviewed some of them and asked why they always chose this company.

The collective answer is that the company is reliable and trusted by many locals. Customers said they love the old-fashioned service from experienced repairmen who were responsive and friendly and provided swift services.

Juliet, a laundromat owner in Prestwich, told us the company caters to commercial establishments. She loved the company’s services, as her father had used them for his business too.

She further noted that the company only caters to commercial clients under a contract. 

This isn’t a disadvantage for larger organizations that can afford to pay for many repair services simultaneously. And it’s also beneficial for small business owners who can only afford to pay for one repair service at a time. 

One drawback though is that customers have also said that the company’s prices are slightly higher than those of similar repair services, but most don’t mind. This could be because they are trusted in the area and have vast experience. 

3. Advanced Domestic Services Ltd

Advanced Domestic Services Ltd Homepage

Address: 132 Higher Rd, Urmston, Manchester M41 9AZ, United Kingdom

Opening Hours: 8:30 AM – 5:30 PM (Mon-Fri) and closed on Saturdays and Sundays

Contact Number: +44 161 747 2919

Website: https://www.advanceddomesticservices.co.uk 

Google Reviews Score4.7/5
Yell Reviews Score4.8/5
Nicelocal Reviews Score4.7/5
Total Reviews4.7/5
Score Consistency4.8/5
Mechanic5/5
Skills and expertise 5/5
Experience 5/5
Repair Outcome 5/5
Customer Service4.5/5
Personal5/5
Emails and calls4/5
Pricing3/5

Pros

  • Sells appliances and offers free installations
  • 24-hour callouts for emergencies

Cons

  • Most models they repair are from their stores
  • Appliance parts are expensive 

If you try to fix your washing machine at home, you might not only make it worse, but you might also make it useless. Advanced Domestic Services Ltd. not only repairs washing machines but also sells appliances and installs them for free.

Since 1992, people in Manchester have trusted this company. This is because the company offers excellent home services and emergency callouts 24 hours a day.

Eddie has been a customer for 20 years and has nothing but good things to say about the company. He liked how responsive, professional, friendly, and efficient the company was.

We have to note though that they answered our email after 36 hours.

That said, first-time customers are still likely to have good experiences with the company. However, this depends on whether they service your machine’s make and model.

Just a heads-up: if the company that made your washing machine isn’t on this list, you should contact the company or look elsewhere.

Clients reported that the company only fixes models they sell, like Bosch, Indesit, Hotpoint, Zanussi, Hoover, and Siemens, which may discourage potential customers.

They also said that the company sometimes charged more when the mechanics needed new parts, which most customers didn’t like but they still acquired the company’s services.

Even with these problems, customers are still interested in their products and services. 

4. Hawk Appliances Limited

Hawk Appliances Limited Homepage

Address: 194 Victoria Ave, Manchester M9 0RR, United Kingdom

Opening Hours: 9:00 AM – 6:00 PM (Mon-Sat) and closed on Sundays

Contact Number: +44 161 399 9807

Website: https://www.hawkappliances.co.uk 

Google Reviews Score5/5
Yell Reviews Score5/5
Nicelocal Reviews Score5/5
Total Reviews5/5
Score Consistency4.8/5
Mechanic5/5
Skills and expertise 5/5
Experience 5/5
Repair Outcome 5/5
Customer Service3.5/5
Personal4/5
Emails and calls3/5
Pricing5/5

Pros

  • Prices are fixed and are visible online
  • Has a six-month warranty for their repairs

Cons

  • Phone lines are mostly occupied
  • They charge for callouts

Hawk Appliances Limited is proud of the fact that they have been in business for years and can fix home appliances reliably and affordably. Almost every washing machine repair comes with a six-month warranty.

We always like it when a company’s prices are listed on its website because it tells us that they aren’t afraid to be honest and transparent. The company’s prices are also a plus because they are fixed, meaning that there are no extra or hidden fees.

The majority of the customers we interviewed are big fans of the company’s prices. Even with a £30 callout charge, prices are still very reasonable compared to most repair companies. 

As usual, every pro has a con, and this company has a few. Aside from their callout charges, the company’s phone lines are usually occupied; they explained that this is due to the number of customers calling.

When we called the company, we had to try thrice before they finally answered us. This may be a little annoying, but once you get a hold of the company, they will be responsive and prompt with their replies. 

Customers said the company’s mechanics work fast and are punctual. The company’s services and transparency gave them a spot on our list. 

5. M60 Appliance Repairs

M60 Appliance Repairs Homepage

Address: Melfort Ave, Stretford, Manchester M32 8JE, United Kingdom

Opening Hours: 9:00 AM – 5:00 PM (Mon-Sat) and closed on Sundays

Contact Number: +44 754 151 9578

Website: https://m60appliancerepairs.com 

Google Reviews Score4.9/5
Yell Reviews Score5/5
Nicelocal Reviews Score4.8/5
Total Reviews4.9/5
Score Consistency4.8/5
Mechanic5/5
Skills and expertise 5/5
Experience 5/5
Repair Outcome 5/5
Customer Service3.5/5
Personal5/5
Emails and calls2/5
Pricing4/5

Pros

  • Has common spare parts ready in their van
  • Gives detailed and comprehensive quotes

Cons

  • Calls aren’t answered during business hours
  • Doesn’t have parts for older models

M60 Appliance Repairs fixes washing machines of almost all makes and models. The company services any area within 20 miles of Stretford.

It’s a shame that the company has a hard time fixing older models (like most other companies), whose parts are harder to find and sometimes don’t exist anymore. 

Washing machine repairs can be messy, but this company can do a clean and effective job. Customers we polled weren’t shy with their praises for the company’s effectiveness and dedication to the trade.

However, customers complained that the family-run business is often short-staffed and calls you back after business hours to set your appointment, while other companies on this list can take care of you as soon as you call.

Some customers who need an emergency washing machine repair may be upset by this. But these problems don’t stop the business from doing well and making customers happy.

Rory from Stretford liked how transparent, detailed, and complete the company was with its quotes. He also said that the mechanic answered his questions patiently.

Despite the company’s inability to promptly respond to inquiries and book appointments due to a lack of employees, they possessed the requisite talents and industry expertise to deal with the problem.

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